Payments made to us in increments is a courtesy to the client. Once a payment or deposit is made, it is non-refundable unless below conditions apply. If a project is canceled or postponed by either parties, all monies paid are retained by FierceBOLD Technology and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. Therefore once a payment or deposit is made, it is non-refundable. Web design and development projects require extensive resources, consume our time, and incurs internal expenses.
You are entitled to get 50% refund of the upfront payment you made in the event of:
- We didn’t start your project at all or we’re unable to start within a discussed timeframe.
- You want to cancel the project within 24 hours of making payment.
No refund will be given if:
- We have already started work on your project.
- The project delays are caused by lack of communication from your end.